Privacy Policy

1. Who We Are

Candor Health Ltd, trading as Candor Vets, is a specialist permanent veterinary recruitment agency operating in the United Kingdom. Our registered business address is available on request. We are the data controller for the personal data we collect and process in connection with our recruitment services.

If you have any questions about how we handle your personal data, please contact us at [email protected].

2. What Data We Collect

We collect personal data that you provide to us directly, including when you submit your CV, register your interest in a vacancy, or contact us through our website. This may include:

• Your full name, email address, and telephone number
• Your current location and preferred work location
• Your CV, employment history, qualifications, and professional registrations (such as RCVS registration)
• Your salary expectations and availability
• Any other information you choose to include in correspondence with us

We also collect limited technical data when you visit our website, including your IP address, browser type, and pages visited, through standard web analytics tools.

3. How We Use Your Data

We use the personal data you provide for the following purposes:

• To match you with suitable permanent veterinary roles and introduce you to prospective employers
• To contact you about vacancies that may be relevant to your experience and preferences
• To respond to your enquiries and provide information about our services
• To fulfil our obligations as a recruitment agency, including verifying your right to work in the UK where required
• To improve our website and services through anonymised analytics

We will not use your data for any purpose other than recruitment-related activities without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Consent: where you have submitted your CV or registered your interest, you have consented to us processing your data for recruitment purposes.
• Legitimate interests: we have a legitimate interest in maintaining a database of candidates to fulfil our role as a recruitment agency, provided this does not override your rights.
• Legal obligation: where we are required to process data to comply with applicable law.

5. Who We Share Your Data With

We will share your personal data with prospective employers only where you have given your consent for us to do so, or where it is necessary to progress your application for a specific role. We will always discuss this with you before making any introduction.

We do not sell your personal data to third parties. We may share limited data with trusted service providers who assist us in operating our website and business (such as email and hosting providers), who are bound by confidentiality obligations.

6. How Long We Keep Your Data

We retain your CV and personal data for up to two years from the date of your last contact with us, or until you ask us to remove it. This allows us to contact you about relevant roles that may arise during that period. After two years of inactivity, we will delete your data unless you ask us to retain it.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may ask us to correct inaccurate or incomplete data.
• Right to erasure: you may ask us to delete your data where there is no longer a lawful basis for us to hold it.
• Right to restrict processing: you may ask us to limit how we use your data in certain circumstances.
• Right to data portability: you may request your data in a structured, machine-readable format.
• Right to object: you may object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website uses essential cookies to enable core functionality such as session management. We also use analytics cookies to understand how visitors use our site, which helps us improve it. You can disable cookies in your browser settings, though this may affect the functionality of certain parts of the site.

9. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. Our website is served over HTTPS and access to candidate data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: